JWGecko Innovation Pty Ltd provides the ability to pay for Gecko Learning services only via credit card. All credit card details are collected and processed securely using the services provided by a third party payment gateway service provider. We never see or touch your credit card details - they are processed securely by the gateway service provider and we are notified once a payment has been processed.
When your payment has been processed, you will automatically receive a post-payment tax invoice via email. This can provide proof of your payment, along with your credit card transaction records. The transaction will contain a reference to the service being paid for.
All Gecko Learning services are provided an a pre-paid subscription basis.
We do not refund payments except where Australian consumer law applies and is enforced by the relevant regulator, or at our discretion.
We may provide a refund at our discretion when:
The provision of a refund at our discretion does not constitute any admission of failure or wrongdoing on our part.
Any refund will be processed as a reversal of the credit card transaction according to normal credit card refund practices.
All Gecko Learning services are delivered via online applications and email.
Use of these services is represents acceptance of the Gecko Learning Terms of Trade.